Our offline payment feature provides flexibility for your users and simplifies your payment collection process. It is the perfect tool when you want to collect payments offline using methods like cash, check, or e-transfer etc. but still want members to register and be tracked through the platform.
Enabling Offline Payments
You have two opportunities to enable offline payments for a session:
- During Scheduling: When you first create a new session, you can toggle the "Offline Payments" option.
- For an Active Session: You can also activate this feature for any session that is already in progress by editing the session details.
The User's Registration Experience
When you have offline payments enabled, your users will see an option to "Pay Offline" during the checkout process. This allows them to complete their registration immediately without making a payment through the platform.
Tracking Unpaid Registrations
Once a member completes a registration using the offline option, they are added to your session's registration list. To make these entries easy to identify, they will be clearly marked with an "OP" (Offline Payment) tag. This tells you at a glance which registrations are pending payment.
Recording a Payment and Completing the Order
When you receive an offline payment from a member, you can easily update their status on the platform:
- Navigate to the member's order in your registration list.
- Record the payment details, adding any relevant notes or comments (e.g., "Paid via cash on June 15").
- Mark the order as "Completed".
Communiti Fees
Please note that standard platform fees apply to all registrations, including those processed using the offline payment feature. Communiti fees for all payments will be invoiced to you on a monthly basis.