How can I export the list of registrants in a session?
Export registration list
How do Offline Payments work?
Overview of Offline Payments and Convenience Fee Structure
How do Payment Plans work?
Overview of Payment Plans
How do Waitlists work?
Streamline Your Program Registration with Waitlists
How does Attendance Tracking Work?
Easily track program attendance
What are private sessions and how do they work?
Set availability on your calendar and allow users to book with you
Where can I see a list of my sessions?
List of Active, Completed and Cancelled Sessions
A customer has called me and asked for a refund, how can I find a list of programs they have registered for?
Customer View
How do I create a private session for users to book?
Learn how to set up your calendar and create private session packages
How do I enable attendance tracking?
Turn on attendance tracking
How do I enable offline payments?
Enabling offline payments
How do I enable payment plans?
Set up payment plans
How to enable Waitlists?
You can enable the waitlist feature in two ways: when you are first creating a new session or for a session that is already active.
Where can I see the list of people registered for a session?
Registration List
How can I identify payment plan registrations and their status?
Users with payment plans
How can I update the details of my private session once its live?
Update private session details
How do I export a list of all my customers?
Export all customers
How do I identify offline payment registrations?
Users who've selected offline Payments
How do I mark attendance?
Mark users as Present or Absent
Where can I see what answers people have selected during registration?
Answers to Question Set
Where do I see the list of users on the waitlist?
View the list of users on the waitlist
A staff member manages my programs onsite. How can they track attendance?
Onsite Attendance tracking
How do I invite a user on the waitlist to register for the session?
Send invites to waitlisted users.
How do I refund an installment part of a payment plan?
Refund payment plan installments
I've received an offline payment, how do I record it on the platform?
Record offline payments
Where can I see a list of people who have signed up for my private lessons?
Registration list for private lessons
Where can I see when people accepted clauses during registration?
Clauses
How do I export my attendance tracking data?
Export Attendance Tracking Data
How do I refund a session either partially or fully?
Refunds
If an installment fails, how can the user update the payment method?
Update Payment Method
Where can I see a list of all my upcoming private sessions?
List of upcoming private sessions
How do I update information for a live session?
Make changes to sessions that are currently live
The user reached out to me and would like to reschedule their private session. How do I do this?
Steps to reschedule a private session
What happens if a user does not update their payment method after a failed installment?
Payment method not updated after failed installment
How can I update the number of spots in my session after it has been scheduled?
Update Slots
I have completed a private session, how do I mark it as complete in the app?
Mark a private session as complete
How can I add a note or comment to an individual registration?
Add notes or comments to people on your registration list
User has purchased a multi-session package of private lessons. We've completed the first session. How do I schedule the next session?
Schedule the next session in a multi-sessions package
How do I move a registration from one session to another?
Move user registrations from one active program to another
User does not want to use online payments and wants to pay me offline. How do I handle this?
Manual registrations to deal with offline payments
A user has registered for my program and would like to purchase an add-on item from me. Can I invoice them?
Send an invoice to registered participants.