Scheduling a Session

While a Program is your template, a Session is the actual event on your calendar. This is where you set the specific dates, times, and pricing for your users to book.

Written By communiti

Last updated 2 months ago

1. Start the Scheduling Flow

  • Navigate to the Schedule tab in the left sidebar.

  • Click the Add a session button to begin.

Access Schedule Section
Add New Session

2. Link Your Program & Extras

  • Program: Select the master template. This will pull in the default location and pricing you set previously.

  • Question Set (Optional): Choose the custom registration form you want for this session.

  • Promotion (Optional): Link any active discount codes you want users to be able to apply.

Open Session Selection

3. Set Capacity & Waitlists

  • Registrations Allowed: Enter the maximum number of participants.

  • Waitlist Toggle: If enabled, once the session is full, users can join a waitlist. This allows you to manage leads and fill spots if someone cancels.

Access Scheduling Details

4. Pricing & Proration

  • Session Price: This is pre-filled from your template but can be edited if this specific session has a different cost.

    View Fee Breakdown
  • Proration: Enable this to allow users to sign up after the start date for a reduced price.

    • Manual Proration: You manually set the price for late registrants.

    • Automatic Proration: The system calculates a per-session discount automatically as dates pass.

      Open Pricing Options
      View Pricing Example

5. Logistics: Address, Dates & Times

  • Address: This is pre-filled from your template. You can update it here if this specific session is at a different venue.

  • Calendar Selection: Click the specific dates on the calendar when this session will occur.

    Confirm Dates
  • Start & End Times: Set the specific time window for the activities.

    Set Session Times
  • Label: Give each session a specific label to make it easy for your customers (eg. Mondays Batch, Spring Fridays etc.)

    Select Session Batch

6. Advanced Toggles

Use these options to further customize the registration experience:

  • Payment Plans: Toggle this on to allow users to pay in installments rather than the full amount at once.

    Access Payment Options
    Enable Equal Split Payments
  • Offline Payments: If enabled, users can register without paying online (useful for cash, checks, or external e-transfers).

    Access Offline Payment Options
  • Visibility: Use the "Hide on club profile page" toggle if you want this session to be private (accessible only via a direct link).

    Navigate Offline Payment Settings
  • Attendance Tracking: Enable this to allow staff to mark participants as present or absent for each date.

    Open Offline Payment Menu

7. Finalize and Save

Review your settings and click Add to schedule queue at the bottom of the page. Your session is now active and ready for registration!

Add Session to Queue
Schedule All Sessions