How to Create and Manage Promotions

Promotions allow you to offer specific discounts to your users, such as early bird specials or seasonal promo codes, to encourage registrations.

Written By communiti

Last updated 2 months ago

1. Start a New Promotion

Open Create Promotion

Access the promotion builder from your main dashboard.

  • Select Promotion from the left sidebar menu.

  • Click the orange Create promotion button.

  • Select Discount code from the Promotion type dropdown menu.

2. Configure Promotion Basics

Define the name and the specific code users will enter during checkout.

  • Promotion Name: Give your promotion a name for internal tracking (e.g., "Summer Early Bird").

    Name Your Promotion
  • Promotion Code: Enter the actual code users will use. Note that all promo codes must be uppercase and cannot include spaces.

    Review Promo Code Rules

3. Set Validity Dates and Timezones

Open Additional Settings

Control exactly when your discount is active.

  • Timezone: Select your local timezone from the dropdown menu.

  • Active Range: Set a Start date and Start time.

  • Optional End Date: Check the Set end date box if you want the promotion to expire automatically on a specific day.

4. Define Discount Type and Values

Choose how much you want to discount your sessions.

  • Discount Type: Choose between Percentage based (e.g., 10% off) or Fixed Amount (e.g., $25 off).

    Review Promotion Details
  • Discount Value: Enter the percentage or dollar amount for the discount.

    Access Discount Settings
  • Minimum Spend (Optional): Enter a dollar amount if the discount should only apply to orders over a certain total.

5. Save and Finalize

Finalize Promotion Creation
  • Once all details are entered, click the orange Create promotion button to save it to your list.

  • The promotion is now ready to be assigned to your specific sessions.